03-19, 17:00–17:10 (US/Eastern), Belfer Case Study Room (CGIS S020)
Rolling out Open OnDemand is one thing - ensuring it actually works for users is another. Without a structured testing strategy, unexpected issues can slip through, leading to frustrated researchers and overloaded support teams.
At UBC ARC, we structured our Open OnDemand testing into two key phases: Alpha for internal validation and Beta for real-world usability. This approach helped us catch critical issues, refine usability, and ensure researchers had a seamless experience from day one. In this lightning talk, I will break down how each phase was structured, the challenges we faced, and the lessons that shaped our rollout.
Alyza Rosario is a Senior Support Analyst at University of British Columbia's Advanced Research Computing (ARC) group, assisting researchers in effectively using ARC technology and resources. She also led the testing phase for Open OnDemand’s deployment.